ORDERING
We offer Free Xpress shipping for every orders above $149 everywhere in Canada. It does not matter where you are in Canada: British Columbia, Alberta, Yukon & Northwest territories, Saskatchewan, Manitoba, Ontario, Quebec, New Brunswick, Newfoundland, Nova Scotia, Nunavut, Prince Edward Island…
We make it super easy to order from us!
- Simply Browse our hash, concentrates, flowers… and add items to your cart
- While checking out simply add your billing details, you can place an order even as a guest.
- Check out and pay using Interac e-Transfer
- You will receive a tracking number for your package once payment is confirmed. Expect your shipment within 2-5 business days.
Yes. We ensure that your order is packaged with care in a discreet parcel. Not even the postman knows what’s inside. This protects your purchase and your privacy. We use mailers that are secure and discreet.
Yes! We do our best to be available for our customers and their inquiries, you will usually get an answer to any of your questions in few hours, sometimes few minutes. You can reach us via our:
- Live chat during business hours (8am to 4pm PST Time)
- Email address at [email protected].
You can add your coupon from the cart page. It should be right below your cart products. Simply add and submit your coupon, then a message will confirm that it has been used.
Yes, If you want to edit or add to your order, you’ll need to create a new order with us. We will then go ahead and cancel the old order (if it has not been paid for already). Email us at [email protected] with your order number that you want to be cancelled.
Yes, If you want to edit or add to your order, you’ll need to create a new order with us. We will then go ahead and cancel the old order (if it has not been paid for already). Email us at [email protected] with your order number that you want to be cancelled.
Sending Interac E-Transfers with your online banking or credit union is very safe to use. It will only take a few minutes or less!
1. Sign in to your Online Banking and select “E-Transfer”
2.Add us as an Interac E-Transfer Recipient:
The name & email address used to add us as a recipient will be visible after your checkout. You will also receive an confirmation email with all the instructions. Please reference your order number in the message box
Once the payment is sent, it may take a few minutes for us to receive it. When your payment has been received by us, we will notify you by email. And we will send you a tracking number by email once the order is ready to ship out.
Once payment has been auto deposited, your order will be processed. Please note any payments deposited after 9:00AM (PST) will be shipped out the next business day (although we will extend this cut-off time internally as far as possible). We recommend that you send payment the day before you want us to ship your package.
Shipping and Canada Post
BC Weed Edible guarantees to ship all packages, however, BC Weed Edible is not responsible for packages once sent via Xpress Canada Post. The moment Canada Post has your packages, it is up to Canada Post to deliver in a timely manner. This is why we provide tracking on all orders so you can easily follow your order.
If you don’t get your package after two days past the expected delivery date, please contact us. We can do a trace with Canada Post. This investigation by Canada Post may take 14-21 business days. If they are able to find the package, Canada Post will re-ship it to you free of cost. If the package is deemed “unrecoverable,” refunds will not be offered.
In many cases, the tracking isn’t updated due to a missing scan, which is a common occurrence for Canada Post. If your tracker is not updating, and the package is not delivered within 5 business days of shipment, please contact us and we will do a trace with Canada Post.
In many cases the tracking isn’t updated due to a missing scan, which is a common occurrence for Canada Post. If your tracker is not updating, and the package is not delivered within 5 business days of shipment, please contact us and we will do a trace with Canada Post.
We may email you the tracking number before the package arrives at the Post Office. The tracking number won’t show up as traceable on the Canada Post site until the package is physically scanned in at the first destination. In most cases trackers will be updated by the end of the business day.
